Product information
We support you in precisely understanding the needs, expectations and challenges of your target group. Using a wide range of methods and tailored approaches, we deliver data-based insights that directly inform your product development, UX optimization or strategy.

Scope of services: 
  • Planning and preparation: Development of individual study concepts based on your specific questions and objectives
  • Acquisition of suitable participants, including access to our own pool of subjects
  • Variety of methods: Conducting surveys, interviews, focus groups, driving simulations, real-life driving and other formats
  • Standardized procedures: Use of proven methods such as cognitive walkthroughs or driver distraction studies (NHTSA, AAM)
  • Individual measurement technology: development of customized measurement instruments and test setups for specific requirements
  • Usability and safety-in-use: analysis of the user-friendliness and safety of your products in practical use
  • Evaluation and recommendations for action: Structured analysis of the results with clear recommendations for optimizing your products or processes 

Our user research service enables you to look through the eyes of your users and make well-founded decisions. Whether B2B, B2C or specialized markets - Bertrandt provides you with precise data and in-depth insights that sustainably improve your development processes and strategies.

Technical data

Department: HMI & UX
Project goal: User experience & market acceptance
Service-Type: Validation & Audits

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